Privacy, SMS Terms, Terms of Service & Opt-Out

SMS Terms & Conditions

These SMS Terms & Conditions govern the text messaging program operated by Apex Sod. By signing up to receive text messages from us, you agree to these terms in addition to the Privacy Policy above and our Terms of Service.

1. Program Description

Apex Sod uses SMS text messaging to communicate with customers about quotes, scheduling, delivery updates, installation reminders, project follow-ups, and related lawn care information. Messages are sent to the mobile phone number you provide to us.

2. Consent

By providing your mobile phone number and opting in — through our quote request form, contact form, phone call, or other written or verbal request — you consent to receive text messages from Apex Sod at that number. You confirm that the number belongs to you and that you are authorized to consent to messages on that device.

Consent is not a condition of purchase. You may opt out at any time as described below.

3. Message Frequency

Message frequency varies based on your project and communications with us. You may receive occasional project updates, appointment reminders, quote follow-ups, or seasonal lawn care tips. Most customers receive only a few messages per project.

4. Opting Out

You can cancel SMS messages from Apex Sod at any time by replying with any of the following keywords to any message we send:

• STOP
• UNSUBSCRIBE
• QUIT
• CANCEL
• END

After you opt out, you will receive one final confirmation message and then no further SMS marketing or informational texts, unless you opt in again. We may still contact you by phone or email about an active project if needed. See the SMS Opt-Out section below for details.

5. Help & Support

For help or support related to text messages, reply HELP to any message, or contact us directly:

• Phone: (405) 860-6669
• Email: hello@apexsod.com

6. Fees & Carrier Disclaimer

Message and data rates may apply depending on your mobile carrier and plan. Delivery of messages is subject to your carrier’s availability and is not guaranteed. Apex Sod is not responsible for delayed or undelivered messages, including messages blocked or filtered by your carrier or device.

7. Supported Carriers

SMS messages are supported by most major U.S. mobile carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, and their subsidiaries and partners. Carrier participation and delivery may change without notice.

8. Privacy

We collect, use, and protect your personal information — including your mobile phone number — as described in the Privacy Policy above. We do not sell or rent your mobile phone number. We may share it with trusted SMS delivery service providers only to the extent necessary to send messages you have consented to receive.

9. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Your continued participation in the program after changes are posted constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these SMS Terms & Conditions, please contact us at hello@apexsod.com or (405) 860-6669.

SMS Opt-Out

We respect your privacy and make it easy to stop receiving text messages from Apex Sod. You can opt out at any time using any of the methods below.

How to Opt Out by Text

To unsubscribe from Apex Sod SMS messages, reply to any text message we have sent you with one of the following keywords:

• STOP
• UNSUBSCRIBE
• QUIT
• CANCEL
• END

Once we receive your opt-out request, you will get one final confirmation message. After that, you will no longer receive SMS marketing or informational texts from Apex Sod unless you choose to opt in again.

Need Help?

If you need assistance with text messages, reply HELP to any message we have sent you. You can also reach us directly:

• Phone: (405) 860-6669
• Email: hello@apexsod.com

What Happens After You Opt Out

After opting out, your mobile number will be removed from our SMS messaging list. Please note that opting out of SMS does not remove you from our customer records or prevent us from contacting you by phone or email about an active project if necessary.

Re-Subscribing

If you change your mind, you can sign up to receive text messages again at any time by filling out our quote request form or contact form and checking the SMS consent box.

Terms of Service

These Terms of Service govern your use of the Apex Sod website and the sod sales, delivery, and installation services we provide. By using our site or requesting services, you agree to these terms in addition to our Privacy Policy and SMS Terms & Conditions.

1. Acceptance of Terms

By accessing or using the Apex Sod website, requesting a quote, or purchasing sod, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Services

Apex Sod sells, delivers, and installs sod in Oklahoma and surrounding areas. Services are subject to availability, weather conditions, sod harvest schedules, and seasonal demand.

3. Quotes and Estimates

All quotes and estimates provided through our website, pricing calculator, or over the phone are based on information supplied by the customer. Final pricing is confirmed after an on-site assessment, verified measurements, and confirmation of sod variety and service level.

Pricing is subject to change without notice. Quotes are valid for the period stated or, if no period is stated, for 14 days from the date issued.

4. Orders and Payment

Orders are confirmed upon acceptance of a written or verbal quote and receipt of any required deposit. Payment terms are due as specified on the invoice. We accept the payment methods disclosed at the time of purchase.

5. Scheduling and Delivery

Delivery and installation dates are scheduled based on availability, weather, and sod harvest conditions. We will communicate any changes as soon as possible. The customer is responsible for ensuring the delivery site is accessible and prepared for sod placement.

6. Site Preparation and Access

The customer is responsible for preparing the installation area, including grading, clearing debris, and ensuring adequate access for our crew and equipment. Additional charges may apply for excessive site preparation, limited access, or wheelbarrow carry beyond a reasonable distance.

7. Warranty and Care

Sod health depends on proper watering and care after installation. We provide care instructions and limited warranty coverage when our recommended practices are followed. Warranty claims must be reported within 14 days of installation and are subject to inspection.

8. Cancellations and Rescheduling

Cancellations or rescheduling requests must be made at least 48 hours before the scheduled delivery or installation. Deposits may be forfeited for late cancellations at our discretion.

9. Limitation of Liability

Apex Sod is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the amount paid for the specific services giving rise to the claim.

10. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

11. Governing Law

These Terms of Service are governed by the laws of the State of Oklahoma, without regard to conflict of law principles.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@apexsod.com or (405) 860-6669.